TERMS AND CONDITIONS
CUSTOMER SERVICE
1 – Website Publisher
In accordance with Article 6 of French Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy, users of the website www.coppersynergy.com are hereby informed of the identity of the various parties involved in its creation and monitoring:
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Website Owner: GET WELL FAST – Contact: info@coppersynergy.com – Address: 153 rue de Gué de Bost, 24360 Champniers et Reilhac, France
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Company Identification: SAS GET WELL FAST with a share capital of €1,000.00 – SIREN: 930 929 625 – Registered with the RCS of Périgueux – Postal Address: 153 rue de Gué de Bost, 24360 Champniers et Reilhac
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Terms and Conditions URL: https://coppersynergy.com/pages/Termsandconditions
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Publishing Director: Contact: Janine Gallizia – info@coppersynergy.com
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Hosting Provider: Wix – Tel Aviv-Jaffa
2 – Intellectual Property and Infringements
GET WELL FAST is the sole owner of all intellectual property rights and holds the rights of use for all elements accessible on the website, including but not limited to text, images, graphics, logos, videos, layout, icons, and sounds.
Any reproduction, representation, modification, publication, or adaptation of all or part of the site, by any means or process, is strictly prohibited without prior written authorization from GET WELL FAST.
Any unauthorized use of the website or any of its content will be considered an infringement and prosecuted in accordance with Articles L.335-2 and following of the French Intellectual Property Code.
3 – Limitations of Liability
GET WELL FAST cannot be held responsible for any direct or indirect damage to the user's equipment when accessing the website www.coppersynergy.com.
GET WELL FAST assumes no responsibility for the use of the information and content available on the website www.coppersynergy.com.
GET WELL FAST is committed to securing the site as best as possible, but shall not be held liable if unwanted data is imported and installed on the site without its knowledge.
Interactive spaces (such as contact forms or comment sections) are available to users. GET WELL FAST reserves the right to delete, without prior notice, any content posted in these areas that violates applicable laws in France, particularly laws concerning data protection.
Where applicable, GET WELL FAST also reserves the right to invoke the civil and/or criminal liability of the user, especially in the case of racist, offensive, defamatory, or pornographic messages, regardless of the medium used (text, photo, etc.).
4 – Data Protection and CNIL Compliance
In accordance with French Law No. 78-17 of January 6, 1978, as amended, users of www.coppersynergy.com have the right to access, modify, and delete their personal data. To exercise this right, please send a message to: info@coppersynergy.com.
For more information on how we process your data (type of data, purpose, recipients, etc.), please refer to our Privacy Policy.
You may also file a complaint with the CNIL (French Data Protection Authority).
5 – Hyperlinks and Cookies
The website www.coppersynergy.com contains hyperlinks to other websites and disclaims all responsibility for external links or those created by third parties to www.coppersynergy.com.
Browsing the website may result in the installation of cookies on the user’s device.
A cookie is a small file that records information about a user's navigation on a website, such as traffic statistics.
You can accept or decline cookies by modifying your browser settings. No cookies will be stored without your consent.
Cookies are stored for a maximum of 12 months.
For more information on how we use cookies, please refer to our Privacy Policy.
6 – Governing Law and Jurisdiction
Any dispute relating to the use of the website www.coppersynergy.com is subject to French law. Except where otherwise provided by law, exclusive jurisdiction is granted to the courts of Périgueux.
7 – Right of Withdrawal
In accordance with current legislation, customers have a 14-day period from the receipt of their order to exercise their right of withdrawal, without needing to justify the reason or pay any penalties.
Return shipping costs are the responsibility of the customer, who remains liable for the proper delivery of the returned package. The product must be returned in its original packaging, intact and complete.
Once the returned product has been received and inspected, a refund will be issued within a maximum of 30 days.
Privacy Policy of GET WELL FAST
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.coppersynergy.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
COOKIES
Below is a list of cookies we use. We provide it so you can decide whether to allow them:
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_session_id: unique session identifier, allows Wix to store information about your session (referrer, landing page, etc.)
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_wix_visit: no data retained, persists for 30 minutes from your last visit. Used by the internal stats tracker of our website provider to record the number of visits.
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_wix_uniq: no data retained, expires at midnight (visitor’s local time) the next day. Counts the number of visits to a store by a unique customer.
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cart: unique identifier, persists for 2 weeks, stores information about your shopping cart.
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_secure_session_id: unique session identifier.
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storefront_digest: unique identifier, undefined if the store is password-protected, used to determine if the current visitor has access.
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Log files track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We generally use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:
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Communicate with you;
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Screen our orders for potential risk or fraud;
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Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.
We use the Device Information (particularly your IP address) that we collect to help us screen for potential risk and fraud and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use it as described above. For example, we use Wix to power our online store — you can read more about how Wix uses your Personal Information here: https://www.shopify.fr/legal/confidentialite.
We also use Google Analytics to understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
Lastly, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we may use your Personal Information to provide you with targeted advertising or marketing communications we believe may be of interest to you.
For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
YOUR RIGHTS
If you are a European resident, you have the right to access the Personal Information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information below.
Additionally, if you are a European resident, please note that we are processing your information in order to fulfill contracts we might have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Please also note that your information may be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.
CHANGES
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by email at info@coppersynergy.com, or by mail at the following address:
153 Rue de Gué de Bost – 24360 Champniers et Reilhac – France
PAYMENT METHODS
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Credit/Debit card
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Paypal